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FAQ's

There's an issue with my order. How do I get in contact with you?

If there are ever any issues with your order, please contact us through the chat bubble on the lower right corner of our website. Select Report an issue with an order then input your Email Address and Order Number. Click on Report an issue then selec

What will show up on my credit or debit card statements?

Purchases from our website and in-person POS will show as SP * PLAYTYME on credit & debit card billing statements.

What is the PlayTyme Ambassador Program?

The PlayTyme Ambassador Program is an exclusive affiliate program allowing content creators to promote our products on social media in exchange for a commission on sales using their discount code. Members are able to pick their own code and can gener

Does PlayTyme offer wholesale or white and/or private label services?

PlayTyme offers wholesale purchases for brick and mortar retailers worldwide. However, online retailers can only make wholesale purchases if they're located outside the United States. Our typical MOQ (minimum order quantity) is 30 units per product w